See Your Business Through the Eyes of Real PEOPLE FROM Your Community

At Customer Impressions, we connect your business with everyday people from your local community to experience your brand just like a potential customer would. They investigate you online, visit your website, and call your business to ask questions. Afterward, they provide honest, detailed feedback so you can see exactly what first-time customers experience. This process gives you actionable insights into how you can improve your digital presence and customer interactions.

1. Share Your Business Details and Goals:
We'll have an onboarding call to learn about your business so we can tailor the evaluation process to meet your needs.

2. We Recruit Local Evaluators:
We find real people in your city who fit your target customer profile to evaluate your business.

3. They Experience Your Business:
The evaluators will view your Google Business Profile, explore your website, and even call your businesses, pretending to be real interested customers. Your staff won't know they're calling.

4. Get Honest, Detailed Feedback:
After going through the entire customer journey, the evaluators provide comprehensive feedback on what worked for them and what they think can be improved.

5. We Compile and Analyze the Data:
We'll aggregate the findings into a detailed report highlighting your prioritized action items.

6. Take Action & Improve:
You implement the actionable insights to enhance your online presence and customer experience, making your business more appealing to new customers.